24plus hub logistics
Every night the 24plus central hub is approached by an 700-tonne LCL wave, spread out over 4,000 packages. These have to be handled in the short window between 10:00 PM and 02:00 AM. Some 80 employees of the 24plus Hub-Logistics GmbH & Co. KG. assure the smooth nightly handling in the central hub.
Hub Control Center
Decisions have to be made permanently and information has to flow unobstructedly during the hub operation. Therefore, the processes in the central hub are highly permeated by IT. The corresponding tool is the Hub Control Center, an in-house development of 24plus.
With the Hub Control Center, hub dispatch has a complete overview arrival times, warehouse door usages and volumes. Via CCTV the control station monitors what is going on in and around the hub.
Despite of the support by IT Systems, cross-docking remains manual work. A high organisational level, clear structures and established processes ensure a constantly high performance in hub cross-docking.
The qualification of employees in the hub is given great significance. Employees receive comprehensive on-going training in process management, work safety, cargo securing and handling of hazmat. Rather, the employees form study groups when the need arises.
New colleagues are thoroughly instructed. They are familiarized with their own tasks and, beyond that, gain insight into the work of their colleagues. Thereby, every employee understands the process chain – an important pillar of quality work. In the hub, 24plus does not employ temporary workers.
The atmosphere within the 24plus hub logistics team is good. This is also evident from the fact that that many long-term employees are working in the central Hub – despite of nightshift work.