IT in Logistics

24plus data network

24plus connects the physical flow of goods with the flow of data. the result of this method is a multy-layer network with a high added value for partners and customers. With powerful IT tools, 24plus is making a contribution to the digitalisation of LCL logistics.

Using the cloud

Our system partners on the spot work with their own IT­ systems tailored to their business lines. Transfer of network-relevant data to the 24plus data centre is processed via a virtual private network (VPN). The data center collects all status and event information in the whole supply chain on package level and combines the original information to an overall picture. Shipment data is also supplemented by a digital proof of delivery (POD), by pictures and documents. This data form the basis for network monitoring, analysis, controlling of performance and quality and also for accounting within the 24plus network.

IT tools at 24plus

24plus partners’ forwarding agencies and also their delivery trucks are connected online with 24plus data center. Every collection and every delivery of goods is confirmed by scanner or 24plus app. Furthermore, every packaging item is scanned at every interface, as loading and unloading. So all performance information is stored electronically. Delivery is also confirmed electronically by the recipient.

All mobile applications and business applications communicate via standardized security protocols. Information exchange includes all 24plus partners and optional also their customers. For this reason 24plus raises transparency in the suppy chain to the highest degree.

Powerful IT tools create great opportunities for all participants: Customers benefit from a higher quality of logistics services and can introduce new business models. 24plus partners increase their efficiency. The environment also profits: Higher efficiency means a reduction of emissions.

Tracking systems

These provide information about the current and the expected status of every shipment. Additionally, the 24plus app ensures quick access to information. Select customers are directly connected and receive information directly to their systems.

Running times assessment

The scheduled arrival and delivery time is calculated and dynamically corrected in case of process or transport related delays.

Analysis and research systems

These allow for the measurement of performance and quality at all levels. Among other things, the results are part of the 24plus internal QM ranking (quality assessment).

Central systems

These provide added value for our partners’ customers by being able to operate complex data models.

Procurement logistics

Because of its complexity, procurement logistics is controlled by a dedicated application – including the necessary communication. Just like the 24plus partners, the customers are also connected.

Recipient database

Controls particular advice specifications of the recipients.

Clearing systems

For many years the high data quality has made it possible to bill the services of the partners among each other via a central clearing system optimally.


With the rise of E-commerce, cash on delivery is becoming more frequent again. 24plus has automated the balancing and payment of cash on delivery for shipping customers and the partners.

Container management system – Pallet accounting

This system accesses the central data and, in a multi-tiered process, conducts the optimal balancing of containers. The balancing of pallets or pallet cages is organised by the Container management system coordination centre for the 24plus partners.

Digital claims file ClaimX

Transport damages are processed electronically in the form of digital claims files via ClaimX. The application is integrated into the 24plus database. Thereby, ClaimX reduces the work effort and ensures quick processing, which is in the interest of the customer. Furthermore, the application is connected to most insurance brokers and exchanges process-relevant data.